What Is the Financial Conduct Authority

The Financial Conduct Authority take treating customers seriously, and so do we. We understand the stressful process that is our service, so we make it our full priority to give both parties fair treatment and make communication have full clarity and honesty.

As a company that not only is compliant with the TCF policies but also believe in the decent and fair treatment of all parties involved, we can make sure that services are carried out to the most professional and advanced level in comparison to many others.

Parts of the FCA policies include:

• Fact-based compliance
• Full fair and professional management acquisition and TCF deliverance
• Compliance culture embedded in both staff and the company

FCA puts forward policies that firms like ours must comply with. Here at Towerhall, making sure that all parties involved are satisfied and treated with respect and care is at the forefront of our TCF ethos.